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U.S. DVIDS (Defense Visual Information Distribution Service) News·US·

LRMC Patient Advocates Help Patients Navigate Care and Recognize Outstanding Service

Navigating healthcare can be challenging under the best circumstances. For service members, military families, and retirees living overseas, an unexpected illness or injury can make the process even more complicated, particularly when they are far from home and their usual support networks. At Landstuhl Regional Medical Center, the Patient Advocacy Office helps patients navigate the health care system, resolve concerns, and communicate with their medical providers. The team also collects feedback, recognizing exceptional care and identifying opportunities to improve services throughout the medical center.

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