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City of Raleigh·US·

Apply to the 911 Training Academy!

Apply to the 911 Training Academy! David.Blount@r… Thu, 09/10/2026 - 14:00 Primary Image Be the voice behind the call. Join the Raleigh-Wake Emergency Communications Center (ECC) team and turn your passion for helping others into a rewarding, purpose-driven career right here in our community. • Application Period: Thursday, Sept. 10 – Thursday, Oct. 8 • Academy Dates: Begins Thursday, Jan. 14, 2027 (12–14 weeks) • Starting Salary: $49,837.00 (no experience required) Apply Now Your Path to Becoming a Call Taker or Telecommunicator 1. Application Review: Submit your application by Oct. 8 before 11:59 p.m. 2. Employment Skills Test: Qualified applicants will complete the CritiCall assessment, evaluating core skills in data entry, typing speed and accuracy, spelling, and reading comprehension. 3. Panel Interview: Pass the test and move on to a virtual panel interview. 4. Next Steps: Recommended candidates will complete a criminal background check, psychological evaluation, and additional pre-employment screenings. Academy Training and Job Duties During the academy, you'll receive hands-on training to become a 911 call taker or telecommunicator. Core responsibilities include: Answering

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