Fewer delays and cancellations in Wales & Western following regulator intervention

Fewer delays and cancellations in Wales & Western following regulator intervention Mon, 01/06/2026 - 10:53 1 June 2026 Fewer trains are being cancelled in Wales and the West of England and more are arriving on time, following the completion of an investigation into train performance by the rail regulator, and investment and changes to working practices by Network Rail. Cover Image Image Body Components The Office of Rail and Road (ORR) has been monitoring the implementation of Network Rail’s long term performance improvement plan, intended to reduce cancellations and delays due to its infrastructure and operation of the network. Network Rail’s plan follows the conclusion of an investigation into train performance in its Wales & Western region in mid 2024. The regulator found that Network Rail infrastructure, and the company’s working practices, were contributing to poor train performance in the region. Since August 2024, Network Rail’s investments and changes to working practices have contributed to passenger cancellations reducing by more than a fifth at the end of 2025-26, and to an improvement in the percentage of trains arriving within three minutes of their scheduled time from