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Office of Rail and Road (UK)·GB·

ORR seeks views on new safeguards for fair rail ticket market under Great British Railways

ORR seeks views on new safeguards for fair rail ticket market under Great British Railways Fri, 09/10/2026 - 07:00 9 October 2026 The Office of Rail and Road (ORR) has today launched a consultation on a draft Retail Code of Practice that would establish new safeguards for the future online rail ticket market under Great British Railways (GBR). The draft Code is intended to help ensure the market remains fair and open, supporting competition and passenger choice as GBR takes on a major role in rail retail. Cover Image Image Body Components GBR will operate most passenger rail services, set the customer offer for those services, and sell tickets across digital channels, at stations and on board its trains. In the online ticket retail market, GBR will also manage the retail functions that other ticket retailers rely on to participate in the market, such as central industry IT systems, data processing and the issuing of third-party retailer licences. ORR’s proposed Retail Code of Practice would require GBR to give all non-GBR online retailers fair, transparent, and non-discriminatory access to fares, products, systems and related services, without giving its own online ticket retail bu

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