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Original source: Mews·Distribution channel: Commercial newswire·

89% of guests want AI working behind the scenes, not running the front desk, Mews finds

Global survey of 3,250 travelers shows guests aren't rejecting AI – they're drawing a clear line between where it belongs and where they still want a person Key findings: 89% of guests want either a balanced mix of AI and human-led hospitality or AI only working behind-the-scenes on...

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