ITIL® Version 5 and Cybersecurity - Strengthening Digital Transformation in Africa
Africa is experiencing a rapid digital transition as enterprises invest in cloud services, artificial intelligence (AI), cybersecurity, automation, enterprise applications, and digital public services. Companies around the African continent, particularly in South Africa, Kenya, Nigeria, Ghana, Egypt, Morocco, Rwanda, as well as in various other African nations, are upgrading their IT systems to enhance operational efficiency and client service.Nevertheless, this digital transformation has resulted in a rise in cyberattacks, ransom demands, data breaches, as well as compliance challenges. In this day and age, organizations require more than just advanced cybersecurity technologies; they also need advanced IT service management practices to…
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