Your Company Bought Copilot Licences. Is Anyone Using Them?
Sandton, September 23, 2026Most organisations that deployed Microsoft Copilot can answer one question with confidence: how many licences they bought. Far fewer can answer the question that actually matters — how many employees are using it, for what, and whether it has changed how the work gets done.How much of your Copilot investment is licensed, and how much of it is actually being used?Industry adoption research published this year offers a consistent, uncomfortable pattern. Across enterprise deployments, roughly 35–50% of licensed users engage with Copilot fewer than five times a month, or not at all. Weekly usage among licensed seats…
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