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Presidencia de la República Dominicana·DO·

DGA habilita asistente virtual para orientar sobre servicios y procesos aduaneros

DGA habilita asistente virtual para orientar sobre servicios y procesos aduaneros rosahenriquez 7 de Octubre 2026 | 09:50 Santo Domingo.- La Dirección General de Aduanas (DGA) presentó su nuevo asistente virtual, Aldo , una iniciativa concebida para facilitar el acceso a información aduanera , como medio para una mejor experiencia de ciudadanos y contribuyentes , al tiempo que la institución fortalece sus canales de atención y continúa avanzando hacia servicios más ágiles , accesibles y cercanos a las necesidades del usuario . Durante el lanzamiento , el director general de Aduanas , Nelson Arroyo , expresó que la tecnología complementará la atención que ofrecen los colaboradores de la DGA y contribuirá a que los usuarios encuentren respuestas de manera más rápida , sin sustituir aquellas funciones que requieren evaluación , interpretación o intervención especializada . “Este asistente virtual va a ayudar a agilizar y eficientizar el trabajo . La iniciativa nos dirige a seguir transformando digitalmente la institución y lograr una Aduana cada día más virtual”, afirmó Arroyo. Asimismo , señaló que la visión institucional es ofrecer una experiencia integral en la que tecnología y ate

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