At CRDAMC, de-escalation starts with listening
De-escalation starts with listening, patience and understanding that everyone has a story we may not know. At CRDAMC, staff learn to recognize signs of escalating behavior, practice ways to calm difficult situations and respond safely when someone needs help. The goal is simple: prevent situations from escalating and make sure both patients and staff are treated with care and respect.
Forfait Gratuit · Plus 29 $ CA ou Pro 99 $ CA/mois


